Who is to blame for the Transport Chaos

The transcript discusses the challenges faced by Heathrow Airport in resuming normal operations after significant snowfall, highlighting management disputes and operational difficulties. In contrast, Gatwick Airport managed a quicker recovery by mobilizing volunteers. The government, limited in its role, has allowed nighttime flying to help reduce the backlog.

What was the impact of the last significant snowfall on flight operations?

What measures has the Transport Secretary taken to alleviate the situation at Heathrow?