Supportive and Defensive Climates from Jack Gibb

The video explores Jack Gibb's six pairings of communication approaches, contrasting supportive and defensive climates. It emphasizes the importance of using supportive communication to foster group progress and reduce defensiveness. The pairings include evaluation vs. description, control vs. problem orientation, strategy vs. spontaneity, neutrality vs. empathy, superiority vs. equality, and certainty vs. provisionalism. The video encourages self-reflection on communication styles to create a more supportive group environment.

Why is spontaneity important in supportive communication?

How can empathy enhance communication within a group?

What are the implications of communicating with certainty versus provisionalism?