Margaret Heffernan: The human skills we need in an unpredictable world

The video discusses the limitations of efficiency in unpredictable environments, emphasizing the need for robust strategies over efficiency. It highlights the shift from complicated to complex systems, making forecasting challenging. The importance of experimentation and innovation is stressed, as well as the role of human skills and imagination in an increasingly technology-dependent world.

What role do relationships and trust play in epidemic responsiveness?

How can organizations start to shift away from the efficiency myth?

What are the potential downsides of our growing dependence on technology?

What is the main takeaway regarding the unpredictability of the future?