Conducting a Selection Interview

The transcript covers a recycling initiative managed by the speaker at their previous job. It details the project's organization, planning, and execution, including consulting with managers and communicating changes. The speaker reflects on the skills and confidence gained from the project. Additionally, the transcript describes handling a customer complaint about a delayed laptop delivery, resolving the issue, and suggesting improvements to the delivery system.

What did the speaker learn from managing the recycling project?

Describe a situation where the speaker had to deal with a difficult customer.

What suggestions did the speaker make to improve the delivery process?