BLIVE: Bloomberg Intelligent Automation: FedEx on Embracing Digital Before Digital Was Cool (5:15PM)

The video discusses FedEx's operations, highlighting its massive scale and the impact of the pandemic, which led to significant tech innovations and automation. It covers the founding story of FedEx by Fred Smith, emphasizing the importance of information and innovation. The challenges of delivery, especially the last mile, are addressed, along with the role of FedEx Data Works in AI and data management. The importance of organizational change management is highlighted, and future challenges and strategies for FedEx are discussed.

In what ways has FedEx's approach to innovation evolved over the years?

How does FedEx ensure the reliability of its package delivery system?

What is the importance of organizational change management in technology adoption at FedEx?

What are the strategic operating principles that guide FedEx's operations?