Ryanair CEO apologises for mass cancellations

The transcript discusses Ryanair's recent customer service failures, focusing on flight cancellations and disruptions affecting thousands of passengers. The airline's CEO, Michael O'Leary, apologizes and attributes the issues to changes in pilot holiday schedules, while industry experts speculate on other possible causes. Despite the turmoil, Ryanair remains committed to its low-cost model and plans to continue operations without major changes in leadership.

What was the initial reaction of the speaker regarding the lack of communication from Ryanair?

How many flights has Ryanair been canceling daily since last Friday?

What is the speaker's overall sentiment towards Ryanair's treatment of its customers?

What are some of the reasons suggested for the flight disruptions at Ryanair?

What does Michael O'Leary say about the responsibility for the flight cancellations?