When Digital Payments Go to the Wrong Person

The video discusses the challenges of peer-to-peer fund transfers, focusing on mistaken transactions. It shares a personal story of Tan Wan Hui, who accidentally sent money to the wrong person and the steps she took to resolve it. The video highlights the responsibility of both banks and customers in such situations and explores legal options available for recovering funds. It emphasizes the importance of verifying transaction details and understanding one's legal rights.

What steps did the individual take after realizing they sent money to the wrong person?

How did Tan Wan Hui's experience with a mistaken transaction compare to the teacher's experience?

What is the significance of the notification sent to the person who mistakenly received the funds?

What are the legal options available if someone refuses to return money sent by mistake?

What are the implications of making a police report or suing someone over a small amount of money?