CLEAN : VW US chief vows to make things right after scandal

Michael Horn introduces a new mid-size SUV for the US market, highlighting its features and price. As the CEO of Volkswagen Group of America, he emphasizes the importance of customer satisfaction and the company's commitment to addressing recent issues. He acknowledges the impact of recent revelations on customers and dealers, and stresses the need for ongoing apologies and remedies. The transcript also touches on technical challenges and solutions.

What is the significance of the 'Ultimate deadline for November' mentioned by the CEO?

What commitment does the CEO make regarding customer care?