Macy's CEO Gennette on Black Friday, Real Estate

The transcript discusses Macy's strategies for the holiday season, focusing on Black Friday performance, inventory management, and digital growth. It highlights the importance of an omni-channel approach, balancing online and in-store experiences, and adapting to a promotional retail environment. Macy's is addressing declining same-store sales by enhancing customer experiences and optimizing its real estate portfolio. The company is committed to maintaining its department store identity while exploring new economic models and partnerships.

What strategies is Macy's implementing to turn around declining store sales?

What role does the online business play in Macy's overall strategy?

How does Macy's define its identity in the changing retail environment?