Wembley Stadium workers preparing for the Carabao Cup final

The speaker expresses an apology and acknowledges a lack of awareness about a particular method.

What do you think the speaker meant by saying 'Oh sorry, I didn't know that way'?

In what situations do you think someone might say 'I didn't know that way'?

How can misunderstandings be resolved effectively in conversations?

What emotions might the speaker be feeling when they apologize?

Why is it important to acknowledge when we don't know something?