Sandra Fisher-Martins: The right to understand

The speaker discusses the importance of plain language, highlighting the challenges of low literacy rates in Portugal and the complexity of public documents. They propose solutions like simplifying language and fostering civil movements. The Clara project aims to improve public communication by creating guides and rewarding clear communication.

What is the significance of the 'Plain English Campaign' mentioned in the text?

What does the author mean by 'apartheid of information'?

What role do civil movements play in improving communication according to the author?

How does the author propose to measure the effectiveness of communication in public documents?