Steve Rotherham calling for end to Northern Rail franchise

The transcript discusses the ongoing issues faced by passengers at train stations, including uncertainty about train schedules and capacity. Despite assurances from operators, there has been no improvement in services over the past year. The speakers express frustration and call on the government and the Department for Transport to take action by removing the franchise from the current operator.

How do passengers feel about their ability to travel from A to B?

What actions does the speaker suggest the government should take regarding the train services?