Birmingham Vaccine Centre

The transcript involves a conversation where one person inquires about a past event, requests an action, and receives acknowledgment. It then shifts to expressing an inability to change the situation and surprise at the outcome, concluding with apologies.

What request does the speaker make regarding their approach?

• To be more assertive

• To be more passive

• To be more understanding

• To be more direct

What was the speaker's reaction to the situation mentioned?

• Surprised

• Indifferent

• Apologetic

• Confused

How did the speaker feel about their inability to change the situation?

• Frustrated

• Relieved

• Angry

• Accepting

What does the speaker imply by saying 'I didn't expect to come out like that'?

• They were surprised by the outcome

• They were prepared for the outcome

• They were indifferent to the outcome

• They were happy with the outcome

What does the repeated use of 'Sorry' indicate about the speaker's feelings?

• Guilt

• Happiness

• Anger

• Confusion