Managing Employer-Employee Relations: Communication and Trust

The video discusses the spectrum of trust in employer-employee relations, emphasizing the positive impact of trust on engagement and satisfaction. It highlights communication as a key factor in building trust and explores influences on relations, such as skill level and business performance. Strategies for improving communication and the role of trade unions in preventing breakdowns are covered. Various methods of employee recognition, including works councils and cooperatives, are also discussed. The ultimate goal is to foster trust for better workplace performance.

What is the spectrum of trust between an employer and an employee?

How does trust in a manager affect employee engagement and satisfaction?

What role does communication play in building trust within a business?

What are some influences on employer-employee relations?

How can managers improve communication and relations with staff?

What happens when communication breaks down between employees and employers?

What is the purpose of a trade union in the workplace?