What is shadow IT? And how to keep workers in the fold while working remotely

The video discusses Shadow IT, its challenges, and the importance of trust and communication between IT departments and employees. It highlights how the rise of personal devices like the iPhone led to Shadow IT, where employees use unauthorized tools to meet their needs. The conversation emphasizes the need for IT to adapt by building trust, improving communication, and understanding user needs, especially in remote work settings.

What are some examples of tools or solutions that employees might turn to in Shadow IT?

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Explain the importance of transparency in IT policies to prevent Shadow IT.

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How has the COVID-19 pandemic affected the dynamics of Shadow IT?

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What strategies can organizations implement to address Shadow IT effectively?

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