VOICED : Fed up Tunisians go online to fight trash, rudeness

Since the 2011 revolution that ousted dictator Ben Ali, Tunisia has faced deteriorating public services and rampant incivility. Citizens and the state both play crucial roles in addressing these issues. Frustrated by local authorities' inaction, Tunisians have initiated various civilian projects, including the mobile app Plan 125, which allows users to report local problems. This app was developed to help authorities identify and address infrastructure and environmental issues. The initiatives have gained support from municipalities and have already led to positive changes, such as the removal of illegal street occupations. Tunisians hope for broader implementation of these solutions.

What changes have occurred in Tunisia since the revolution that overthrew Ben Ali in 2011?

How have citizens in Tunisia responded to the deterioration of public services?

What role does social media play in the initiatives taken by Tunisians?

What is the significance of the smartphone app Plan 125 in addressing local issues?

In what ways have the municipal authorities supported civilian contributions?