NAB Should Look for CEO Outside Australia, Lecturer Grant Says

The transcript discusses the Royal Commission's findings on Australian banks, focusing on the lack of contrition shown by Ken Henry and Andrew Thorburn towards Commissioner Hayne. It highlights criticism of CBA for not choosing an external replacement and NAB's poor behavior. The discussion extends to financial literacy issues in Australia, dominated by the big four banks, and the challenges of balancing consumer interests with bank profits. The transcript suggests a need for banks to listen to public demands and improve their treatment of customers.

What criticisms were directed towards Ken Henry and Andrew Thorburn regarding their respect for Commissioner Hayne?

How does the lack of financial literacy among the Australian public affect their relationship with banks?

What are the implications of the big four banks holding 90% of the financial sector's assets in Australia?

In what ways has the Royal Commission highlighted issues within the banking sector?

What steps can be taken to improve financial literacy among the Australian public?