Effective Communication: Understanding and Dealing with Aggressive and Passive Behaviors

The video tutorial discusses different communication styles, including verbal aggression, passive behavior, passive-aggressive behavior, sarcasm, and assertive communication. It highlights the characteristics and impacts of each style, emphasizing the importance of assertive communication for effective conflict resolution. The tutorial provides practical tips for maintaining assertiveness, such as keeping a calm demeanor and addressing issues privately.

Why is sarcasm considered a problem in communication?

What strategies can be used to maintain a calm demeanor during difficult conversations?