What past events did the CEO reference to illustrate the company's preparedness for crises?
United CEO Calls Losses from Covid-19 'Heartbreaking' on So Many Fronts
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The transcript discusses the CEO's successful turnaround of a company, leading to significant increases in market capitalization and stock price. The CEO had planned to step down, but the COVID-19 pandemic altered these plans. The industry, familiar with crises like 9/11, faced challenges despite financial preparedness. The company acted quickly to mitigate the pandemic's impact, but the losses were substantial.
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What actions did the company take in response to the potential impact of the COVID-19 pandemic?
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