Bank of America's Future in Technology, Big Data

The transcript discusses the roles of 100,000 employees at Bank of America, focusing on technology and operations that blend compliance with business growth. It highlights the importance of being ubiquitous, flawless, and fast in B2C operations. The future of banking is explored, predicting the continued existence of branches alongside digital integration. The competitive landscape is changing with digital companies and fintech firms, prompting partnerships and competition. Big data is crucial for anticipating customer needs and providing corporate clients with advantages.

How does the speaker view the relationship between compliance with regulations and customer service?

What are the three main objectives that the 100,000 people at Bank of America are trying to achieve in their relationship with customers?

What challenges does the banking industry face in merging retail and digital presence?

In what ways does the speaker suggest that competition from digital companies and fintech firms is beneficial?

What are some of the future uses of big data that the speaker anticipates for the firm?