Take your turn at the coal face

The transcript discusses the speaker's experience with being assigned menial tasks as a junior employee and the valuable lesson learned from their parents: never ask someone to do something you wouldn't do yourself. This lesson has influenced the speaker's management style, emphasizing the importance of understanding and participating in all roles within a team. The speaker applies these lessons in their current role in a hospital pharmacy, highlighting the significance of even mundane tasks in the overall workflow.

Why is it important for a manager to be aware of what happens on the floor?

What task does the speaker mention as part of their current job in the hospital pharmacy?