Twilio Partners With Google Cloud on Customer AI

The transcript discusses Twilio's partnership with Google to integrate generative and predictive AI into contact centers, enhancing customer interactions. It addresses privacy and data security concerns, emphasizing the importance of customer data control. The discussion also covers Twilio's AI technology partnerships and the company's strategy in a challenging market environment, focusing on profitability and investor relations.

What is the significance of first-party data for companies using AI?

What challenges does Twilio face in the current macroeconomic environment?

How is Twilio adapting its business strategy in response to investor needs?