Office Courtesy - Part 1

The video explores the importance of communication in the workplace through a dialogue between two colleagues, Ruth and Barbara. Barbara is unhappy with her job due to rude clients, while Ruth enjoys meeting new people. Ruth suggests that Barbara's negative experiences may reflect her own attitude. Barbara initially resists but later decides to try being more positive, realizing that her interactions might improve.

What are the reasons Barbara is considering quitting her job?

How does Ruth's attitude towards meeting people differ from Barbara's?

What realization does Barbara come to about her interactions with others?

What advice does Ruth give Barbara regarding her attitude towards people?

What does Barbara plan to do after deciding to quit her job?

How does Barbara feel about the people who come into her office?

What does the conversation reveal about the importance of attitude in professional settings?