Commonwealth Day and Buckingham Palace in the snow.

The transcript consists of a brief apology, indicating a possible interruption or mistake.

What might prompt someone to say 'Sorry Sir'?

• A mistake was made

• A misunderstanding occurred

• A request was denied

• An accident happened

In what situations is it important to apologize?

• When you hurt someone's feelings

• When you break a rule

• When you forget an appointment

• When you are late

How can saying 'Sorry' affect relationships?

• It can strengthen trust

• It can create distance

• It can lead to forgiveness

• It can escalate conflict

What are some alternatives to saying 'Sorry'?

• I apologize

• Please forgive me

• I regret that

• I didn't mean to

Why might someone hesitate to say 'Sorry'?

• Fear of being judged

• Not feeling responsible

• Concern about the other person's reaction

• Cultural differences