The Role of a Management Assistant in Employee Development

The video tutorial features a management assistant at Enterprise Holdings, who acts as a liaison between frontline employees and management. The assistant provides hands-on training, ensures employees receive necessary support, and addresses their concerns. A case study is shared where the assistant helped an employee improve sales skills, leading to potential promotion.

Describe a specific instance where the management assistant helped an employee improve their performance.

What kind of training does the management assistant provide to employees?