Fostering a culture of innovation

The speaker reflects on the most impactful innovation experience during the 1980s at Fitch, highlighting how the company transformed the design business landscape. Key factors included a robust intern and student program, international exchanges, and a strong culture of learning and innovation. The success was attributed to a company culture that encouraged experimentation and learning from mistakes.

What was the most significant innovation experienced during the period from 1980 to 1990 at Fitch?

How did going public transform the shape and nature of the business at Fitch?

What role did the intern and student programs play in the innovation at Fitch?

What kind of culture was present inside the business that contributed to its success?

Why is it important for a company culture to allow mistakes to be made?