How to Survive a Scandal

How to Survive a Scandal

Assessment

Interactive Video

Business, Health Sciences, Architecture, Performing Arts, Biology

University

Hard

Created by

Wayground Content

FREE Resource

The video discusses crisis management, focusing on the United Airlines incident and comparing it with American Airlines' response. Judy, a crisis management expert, shares insights on effective crisis handling, emphasizing the importance of quick response, leadership, and preparedness. The discussion includes examples of successful crisis management and the need for a crisis readiness team. The video also highlights the balance between optimism and preparedness in leadership.

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4 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

How did American Airlines respond differently compared to United Airlines?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What lessons can be learned from the handling of the United Airlines incident?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

What qualities did the speaker attribute to effective leadership during a crisis?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

What was the outcome of the crisis for United Airlines as discussed?

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OFF