VOICED : Glovo Spain's successful courier service comes under fire

Glovo, a startup founded by Oscar Pierre in 2015, aims to deliver products in under an hour. The company has grown significantly, employing 1,100 people globally. It faces technological challenges, competing with giants like Uber Eats and Amazon, and employs 150 engineers in Barcelona to optimize delivery logistics. Despite its success, Glovo has faced criticism and lawsuits in Spain over working conditions and performance metrics for couriers. The company plans to expand its services to include restaurant bookings, cinema tickets, and home cleaning.

What criticisms have been directed at the company regarding working conditions?

What future plans does the startup have for its application?