Effective Documentation and Investigation Techniques for Workplace Incidents

The video tutorial emphasizes the importance of documenting incidents thoroughly, whether they are accidents or crimes. It advises using notebooks, cameras, and other tools to record all details, including times, dates, and witness accounts. The tutorial warns against forming theories while gathering evidence and stresses the need to remain professional and compassionate, especially when emotions run high. Proper documentation is crucial for legal and insurance purposes, and failing to do so can lead to negative consequences for the company.

What steps should you take to document an incident effectively?

What are the consequences of not documenting an incident properly?

What should you include in your notes when documenting an incident?

Why is it important to avoid forming a theory while gathering evidence?

How should you handle emotions when gathering evidence from upset individuals?