Conversational AI Use Cases

The video tutorial introduces conversational AI, highlighting its features and use cases. It explains how AI models, like bots, can engage in human-like conversations, providing automated support to customers. Various applications, such as webchat bots, personal digital assistants, and telephone voice menus, are discussed. The tutorial also includes scenario-based questions to help identify suitable AI solutions.

Discuss the importance of two-way communication in conversational AI.

What are some specific use cases for conversational AI in everyday applications?

In what ways can conversational AI reduce the workload on human operators?

How can conversational AI be integrated into various communication channels?