Japan Airlines apologises for grounded Boeing 787 flights

The transcript addresses an apology for the inconvenience caused to over 1200 customers and outlines efforts to minimize the impact. It discusses the limited effect on operational schedules and potential financial implications if the situation persists. The focus is on managing the situation effectively to reduce long-term consequences.

What is the main reason the speaker is apologizing to the customers?

• For increasing ticket prices

• For causing inconvenience and concern

• For delaying flights

• For changing flight routes

How many customers are affected according to the speaker?

• 1500

• 1200

• 800

• 500

What is the speaker's goal regarding the impact on customers?

• To delay it

• To ignore it

• To minimize it

• To maximize it

What does the speaker say about the current impact on the overall number of flights?

• It is minimal

• It is moderate

• It is significant

• It is severe

What could increase the financial impact according to the speaker?

• Short-term cancellations

• Long-term continuation of the issue

• Immediate resolution

• Increased ticket sales