Singapore Airlines Is Dead Out of Luck: Godfrey

The transcript discusses the liability of Singapore Airlines for selling business class tickets at a lower price than intended, highlighting consumer rights under Australian law. It examines the potential negative impact on the airline's brand image and financial implications. The discussion also covers the broader context of airline reputation issues, including credit card and fuel surcharges, and the pressure on airlines to adjust these charges in line with falling oil prices.

In what ways could Singapore Airlines' actions impact its brand image?

What are the potential consequences for airlines regarding fuel surcharges as oil prices fluctuate?