Plea to only call 999 with emergencies during ambulance strike

Plea to only call 999 with emergencies during ambulance strike

Assessment

Interactive Video

Other

University

Hard

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The video discusses the impact of a strike on telephone services, highlighting an agreement with the union to limit industrial action to 50% of staff at any time. It outlines contingency plans to ensure essential services, such as life-threatening cover, are maintained by having staff return from the picket line if necessary.

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5 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What agreement was made with the Union regarding answering the telephone?

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OFF

2.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the maximum percentage of staff that will take industrial action at any one time?

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OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

What will happen if the answering time takes too long?

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OFF

4.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the purpose of staff coming back from the picket line?

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OFF

5.

OPEN ENDED QUESTION

3 mins • 1 pt

What type of cover is being provided according to the agreement with the unions?

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OFF