Plea to only call 999 with emergencies during ambulance strike

The video discusses the impact of a strike on telephone services, highlighting an agreement with the union to limit industrial action to 50% of staff at any time. It outlines contingency plans to ensure essential services, such as life-threatening cover, are maintained by having staff return from the picket line if necessary.

What agreement was made with the Union regarding answering the telephone?

What is the maximum percentage of staff that will take industrial action at any one time?

What will happen if the answering time takes too long?

What is the purpose of staff coming back from the picket line?

What type of cover is being provided according to the agreement with the unions?