MOT 1938: UK Hire-Purchase Reform

The transcript involves a conversation about a customer's current payment status on furniture. The seller proposes adding a new item to the existing contract, offering to deliver it immediately and allowing the customer to continue with the same weekly installment plan.

What is Mrs. Thompson's current status regarding her furniture payments?

• She has just started paying.

• She is almost done paying.

• She is halfway through her payments.

• She hasn't paid anything yet.

What does the salesperson suggest to Mrs. Thompson?

• To add more items to her purchase.

• To pay in full immediately.

• To return the furniture.

• To stop making payments.

What is Hannah's main concern about the salesperson's suggestion?

• She can't afford additional items.

• She doesn't like the furniture.

• She wants a different color.

• She prefers a different store.

How does the salesperson propose to help Hannah with her concern?

• By offering a discount.

• By adding the new item to the existing contract.

• By reducing the price of the furniture.

• By giving her a loan.

What is the benefit of the salesperson's proposed solution for Hannah?

• She can choose a different item.

• She can continue with the same payment plan.

• She can pay less each week.

• She can get a refund.