Report: EU To Recommend Airlines Offer Vouchers For Canceled Flights

The EU Commission proposes a voucher system for customers who canceled flights due to COVID-19, aiming to balance the needs of cash-strapped airlines and passengers seeking refunds. Vouchers would match the original booking services, be valid for at least a year, and be protected against insolvency. Customers can still request refunds if vouchers remain unused. The Commission urges consumer agencies to promote voucher acceptance, with formal recommendations to be introduced soon.

What is the main goal of the European Commission's new voucher proposal?

• To satisfy both airlines and passengers by offering vouchers instead of refunds

• To provide free flights to all passengers

• To increase the number of flights during the pandemic

• To reduce the number of airlines in operation

What is one of the key features of the vouchers proposed by the Commission?

• They can be used for any type of travel

• They are valid for at least a year and protected against insolvency

• They offer a 50% discount on future bookings

• They can be transferred to other passengers

What option do customers have if they do not use the vouchers?

• They can use the vouchers for hotel bookings

• They can extend the validity of the vouchers

• They can request a refund

• They can sell the vouchers to other passengers

What is the Commission encouraging consumer agencies to do?

• To promote the acceptance of vouchers over refunds

• To offer additional discounts on vouchers

• To provide free travel insurance with vouchers

• To ban the use of vouchers

When are the Commission's recommendations expected to be formally introduced?

• In the next financial quarter

• Next month

• On Wednesday

• By the end of the year