Harvey Weinstein arrives at court

The video tutorial discusses the importance of being prepared for new customer interactions and explores how unexpected situations can lead to surprising reactions.

What is the main focus of the first section regarding new customers?

• The process of acquiring new customers

• The importance of being prepared

• The challenges of customer service

• The benefits of having new customers

What is a key takeaway from the first section about handling new customers?

• Offer discounts to new customers

• Focus on customer satisfaction

• Always be ready for unexpected situations

• Train staff regularly

What should be prioritized according to the first section when dealing with new customers?

• Customer feedback

• Product development

• Marketing strategies

• Readiness and preparation

How does the speaker feel in the second section?

• Excited

• Happy

• Confused

• Scared

Which emotion is highlighted in the second section?

• Joy

• Fear

• Anger

• Surprise