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The video emphasizes the importance of listening skills in effective communication. It introduces the concept of active listening and its role in understanding and engaging with others.

Why is listening considered an important skill?

• It helps in better communication.

• It is not necessary for effective communication.

• It only benefits the listener.

• It is only important in professional settings.

Which of the following is a technique to improve active listening?

• Thinking about your response while listening.

• Maintaining eye contact.

• Interrupting frequently.

• Ignoring the speaker.

What is a common barrier to effective listening?

• Focusing on the speaker.

• Prejudging the message.

• Asking questions.

• Taking notes.

How can one overcome barriers to listening?

• By avoiding eye contact.

• By speaking more than listening.

• By being open-minded.

• By multitasking.

What should you avoid to be an effective listener?

• Giving feedback.

• Being distracted.

• Showing empathy.

• Clarifying doubts.