Carnall's Coping Style Model of Change

The video explains why employees resist organizational change and outlines the five stages they go through to accept it: denial, defense, discarding, adaptation, and internalization. It highlights reasons for resistance, such as closed-mindedness and fear of the unknown, and describes how employees eventually adapt and integrate changes into their work life.

How do employees demonstrate adaptation during the change process?

What is meant by internalization in the context of accepting change?