CompTIA A+ Certification Core 2 (220-1102) - Change Management

The video discusses the importance of change management in enterprises, emphasizing the need for a structured approach to implementing changes. It covers the role of a change board, the necessity of documenting business practices, and the importance of risk analysis. The video also highlights the need for planning, user acceptance, and having a back out plan in case changes do not work as intended. Finally, it stresses the importance of documenting changes and learning from them.

What is the significance of a back out plan in change management?

Why is it important to document changes after they have been implemented?

What does the term 'lessons learned' refer to in the context of change management?