Okta CEO on Lapsus$: Our Brand Has Been Damaged

The video discusses a security breach involving Okta and a third-party call center, Sitel. Hackers exploited vulnerabilities to access support agents' screens, affecting up to 366 customers. Okta emphasizes its responsibility and transparency, detailing the incident's minimal technical impact. The company addresses criticism over delayed disclosure and outlines future security measures. Okta aims to regain trust by improving communication and ensuring third-party compliance. The broader cybersecurity landscape and geopolitical tensions are also considered.

What was the main responsibility of Okta in the incident discussed?

What was the nature of the breach that occurred at the third-party call center?

What role did the competitor's software play in the breach?

How many customers were initially reported as potentially impacted by the incident?

What was the response of Okta regarding the timeline of the incident disclosure?

How does Okta plan to regain the trust of its customers after the incident?

What measures is Okta planning to implement to prevent similar incidents in the future?