Otis Worldwide CEO on Supply Chain Issues

Judy Marks, CEO of Otis Worldwide, discusses the company's strategies to handle cost pressures, particularly in steel and semiconductors, and their impact on business segments. She highlights the resilience of their service business and the growth in China despite challenges. The company is optimistic about future growth in maintenance and repair services, driven by urbanization and return to work trends. Otis is focused on expanding market share in China and maintaining robust service operations globally.

What percentage of the company's revenue is generated by the service business?

• 50%

• 70%

• 60%

• 40%

How has the company managed to secure semiconductors for its global operations?

• By shipping short

• By negotiating with suppliers

• By reducing production

• By locking in prices

What percentage of the company's revenue is tied up with the developers who crossed the red lines in China?

• Less than 10%

• Less than 5%

• Less than 3%

• Less than 1%

What is the expected growth rate for the elevator and escalator segment in China next year?

• 8%

• 6%

• 4%

• 2%

What percentage of the company's maintenance portfolio is residential?

• 60%

• 55%

• 50%

• 45%

How does the company plan to handle cost increases in the maintenance and repair business?

• By reducing service quality

• By outsourcing services

• By absorbing the costs

• By passing on costs to customers

What is the company's outlook on urbanization and its impact on business?

• Urbanization is unpredictable

• Urbanization is declining

• Urbanization is stagnant

• Urbanization is still real and growing