Disaster Discovery: Lessons Learned from the Pandemic

The video discusses how crises like the COVID-19 pandemic and Snowmageddon forced businesses to adapt creatively. It highlights Piatto, a pizza chain, which innovated by creating pizza kits to sustain itself during these crises. The video emphasizes the importance of having a disaster recovery plan and learning from past experiences to thrive in future crises.

What was a major outcome of the creative desperation experienced by businesses in 2020?

• Increased paper usage

• Delayed process improvements

• Rapid implementation of new technologies

• Decreased reliance on digital tools

How did Piatto address the challenge of excess inventory during Snowmageddon?

• By donating food to shelters

• By freezing all inventory

• By selling food at a discount

• By creating pizza kits for home use

What was Piatto's strategy to sustain business during the first wave of COVID-19?

• Opening new branches

• Offering dine-in discounts

• Reducing staff

• Reintroducing pizza kits

Which partnership did Piatto form to diversify its revenue streams during the pandemic?

• With a local bakery

• With a beverage brand

• With a well-known deli

• With a tech company

What is the key lesson businesses should take from the pandemic according to the final section?

• To focus solely on cost-cutting

• To avoid digital transformation

• To expand globally

• To develop and refine disaster recovery plans

What is the concept of 'disaster discovery' as mentioned in the transcript?

• A plan to reduce workforce

• A strategy to avoid any changes

• A way to thrive and grow stronger during crises

• A method to sustain operations

Why is it important to engage the whole team in disaster discovery planning?

• To focus on individual achievements

• To ensure only management makes decisions

• To gather diverse perspectives and build connections

• To reduce the number of meetings