How A Restaurant Overcame Pandemic Fear to Survive

The video discusses the impact of the pandemic on the hospitality industry, highlighting how Marlow Bistro in New York City adapted by supporting the community. Co-owner Elena Ristovski initiated efforts to provide meals to local hospital workers, firefighters, and soup kitchens, while also participating in a city-sponsored food program for the elderly. These actions helped address local hunger and kept the business afloat. The restaurant maintained strict protocols and continued to serve high-quality, locally sourced dishes, reinforcing community ties during challenging times.

What was a major challenge for the hospitality industry during the pandemic?

• Lack of government support

• Increased demand for services

• Shortage of raw materials

• Inability to switch to remote work

How did Marlow Bistro contribute to the community during the pandemic?

• By offering free cooking classes

• By donating meals to local hospital workers and firefighters

• By hosting virtual dining experiences

• By reducing menu prices

What program helped Marlow Bistro generate revenue during the pandemic?

• A city-sponsored food program for the elderly

• A government grant for small businesses

• A crowdfunding campaign

• A partnership with local grocery stores

What approach did Marlow Bistro take to ensure safety during food delivery?

• Hiring additional delivery staff

• Using drones for delivery

• Offering only takeout services

• Contactless delivery with strict protocols

What impact did the pandemic have on Marlow Bistro's sense of community?

• It led to competition with other restaurants

• It reinforced the sense of community

• It weakened community ties

• It caused a decline in customer loyalty