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Why is understanding the concept of 'No' important in communication?

• It makes conversations more interesting.

• It is crucial for setting boundaries.

• It allows for better time management.

• It helps in avoiding conflicts.

In which scenario might saying 'No' be most beneficial?

• When you want to make new friends.

• When you are unsure about your decision.

• When you need to prioritize your tasks.

• When you want to agree with someone.

How can saying 'No' impact your personal boundaries?

• It weakens them.

• It strengthens them.

• It has no effect.

• It makes them irrelevant.

What is a key strategy for effectively saying 'No'?

• Avoiding eye contact.

• Using a firm and clear tone.

• Apologizing excessively.

• Offering a lengthy explanation.

What is an ineffective way to say 'No'?

• Being assertive.

• Being vague and indecisive.

• Being respectful.

• Being concise.