Kasikornbank CEO on Loan Loss Provisions, Cost Cuts

The video discusses financial strategies, focusing on loan loss provisions and the impact of COVID-19 on the economy. It highlights the need for financial prudence and outlines cost-cutting measures, including branch closures, IT automation, and process reengineering to improve efficiency and reduce costs.

What is the bank's approach to handling loan loss provisions in light of economic challenges?

• Reduce provisions to save costs

• Maintain prudence and accumulate provisions

• Increase provisions significantly

• Ignore provisions and focus on other areas

Which of the following is NOT a cost-cutting measure mentioned by the bank?

• Customer migration to digital platforms

• IT automation

• Branch closures

• Increasing employee salaries

How much did the bank reduce its costs by in 2019?

• 8 billion baht

• 7 billion baht

• 6 billion baht

• 5 billion baht

What is the bank's focus in terms of process reengineering?

• End-to-end credit process

• Marketing strategies

• Employee training programs

• New product development

Which area is the bank aiming to improve alongside process reengineering?

• Market expansion

• Product diversity

• Frontline effectiveness

• Customer service