William and Catherine meeting NHS 111 call centre workers

The video tutorial provides an overview of various roles in health advisory, focusing on governance, clinical leadership, and workforce representation in Southeast London. It highlights the challenges of scheduling services amidst high demand and emphasizes the importance of effective communication in handling patient calls and concerns.

Who is responsible for governance in Southeast London?

• Morgan Meshes

• Nicolette Buxton

• A healthcare advisor

• A paramedic

What role does Morgan Meshes play in healthcare?

• Governance

• Clinical GP

• Paramedic

• Health advisor

Approximately how many people are involved in healthcare services across London?

• 2000

• 1500

• 2500

• 1000

What is a major challenge currently faced by healthcare services?

• Insufficient staff

• High volume of demand

• Poor infrastructure

• Lack of technology

What is the primary responsibility of the person who answers the phone in healthcare services?

• Scheduling appointments

• Handling initial calls

• Providing medical advice

• Managing patient records