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5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the key message about leadership in the introduction?
Leadership requires strict discipline.
Success is only about financial gain.
Small gestures can have a big impact on business success.
Leadership is about making grand gestures.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does the speaker suggest scaling graciousness in an organization?
Through the use of systems and intention.
By focusing solely on profits.
By reducing customer interactions.
By hiring more staff.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the 95/5 rule about?
Spending 95% of resources on marketing.
Spending 95% of time on leisure and 5% on work.
Managing business efficiently 95% of the time to allow for creative experiences 5% of the time.
Focusing 95% on profits and 5% on customer service.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What personal influence does the speaker mention as a motivation for their approach to hospitality?
Their father, who was a role model.
A famous celebrity.
A renowned chef.
A successful entrepreneur.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is emphasized as crucial for transferring knowledge to a diverse team?
Strict adherence to rules.
Reducing team meetings.
Aligning employees with core values.
Focusing on individual achievements.
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