AT&T To Pay $60 Million In FTC Settlement For Misleading Customers

The FTC fined AT&T $60 million for misleading over 3.5 million customers about unlimited data plans. AT&T failed to disclose that data speeds would slow after 2GB of usage. The FTC's complaint, filed in 2014, highlighted that customers experienced significant throttling, affecting services like video streaming and GPS. As part of the settlement, AT&T must clearly disclose any data restrictions and set up a reimbursement fund for affected customers, providing bill credits or refund checks.

What was the main reason for the FTC's $60 million fine against AT&T?

• AT&T's poor customer service

• AT&T's failure to provide unlimited data as promised

• AT&T's high pricing for data plans

• AT&T's lack of network coverage

In what year did the FTC file a complaint against AT&T for unclear data terms?

• 2018

• 2011

• 2014

• 2016

What issue did AT&T customers face due to throttling data speeds?

• Increased data charges

• Loss of network signal

• Difficulty in using GPS and streaming videos

• Inability to make phone calls

What must AT&T do as part of the settlement with the FTC?

• Clearly disclose any data restrictions in their marketing

• Provide free data to all customers

• Offer unlimited data to all customers

• Reduce the cost of their data plans

How will AT&T reimburse affected customers as part of the settlement?

• By providing bill credits to current customers and checks to former customers

• By offering free devices

• By reducing future bills by 50%

• By offering free data for a year