The video begins with a warm greeting, setting a friendly tone. It then transitions to addressing a situation in the office, emphasizing problem-solving and taking responsibility.

What is the speaker's initial greeting?

• Good morning.

• Hello my friend.

• Hello my darling.

• Hi there.

What is the tone of the speaker's greeting?

• Formal.

• Affectionate.

• Angry.

• Indifferent.

Where does the speaker mention being?

• At home.

• In the office.

• At the store.

• In the park.

What does the speaker offer to do?

• Make a phone call.

• Handle a situation.

• Write a report.

• Take a break.

Which of the following is NOT mentioned by the speaker?

• Greeting someone.

• Going to lunch.

• Handling something.

• Being in the office.