Shoppers walking into and out of H&M

The speaker expresses a sense of fear and offers an apology.

What is a common way to express regret in English?

• I'm curious

• I'm afraid

• I'm excited

• I'm happy

Which phrase is often used to soften bad news?

• I'm thrilled

• I'm afraid

• I'm hopeful

• I'm delighted

What does the phrase 'I'm afraid' typically indicate?

• Joy

• Excitement

• Regret

• Fear

Which of the following is not a way to apologize?

• I'm delighted

• I'm afraid

• I apologize

• I'm sorry

What is the purpose of using 'I'm afraid' in a conversation?

• To start a debate

• To convey regret or bad news

• To introduce a joke

• To express happiness